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Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated production time listed on its product page and will ship according to the date listed.
Worn, broken or lost QL1 mounting hooks? No problem! Simply replace the hooks with a new set of QL1 hooks and adjustable handle. If the new hooks are too loose on your bike rack, use the appropriate hook inserts for a snug fit. For all models with the QL1 system from 1993.
We are a Seattle, WA based outdoor gear store with a mission to make climbing, backpacking, skiing & mountaineering accessible and enjoyable for everyone.
© 2026, Master Store
