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Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated production time listed on its product page and will ship according to the date listed.
Please note : The harnesses run smaller for the size, so we recommend going a size bigger. Also please try them at the shop when you pick them up.
The pricing for rentals includes the pick up date, day/days of use, and the drop off date. For example, if you pick up the gear on a Friday, use it on Saturday, and then return it on Sunday, that would be a 3 day rental.
We are a Seattle, WA based outdoor gear store with a mission to make climbing, backpacking, skiing & mountaineering accessible and enjoyable for everyone.
© 2026, Master Store
